Having enough used vehicles to sell has been a challenge for most auto retailers in 2021, even those such as Carvana with national supply chains.
CEO Ernie Garcia said the digital used-vehicle retailer has been struggling to get its inventory sale-ready since the coronavirus began spreading in the U.S. last spring.
"We pulled back massively, operationally, early in the pandemic, and then demand came racing back," Garcia said in an installment of Automotive News' Congress Conversations series, which aired Thursday, April 22.
Then, through three successive waves of the pandemic, it was difficult for Carvana to ramp up its reconditioning capacity and subsequently have enough sale-ready cars and trucks on its website to keep up with demand.
The company said in its fourth-quarter letter to shareholders that sales outpacing reconditioning drove sale-ready inventory down from about 25,000 vehicles to about 10,000 since the onset of the pandemic. The com…